Guglielmi said that customers who were overcharged will be credited. What do I do if I have duplicate or incorrect charges? But those who used debit cards saw problems through the weekend, including multiple transactions for the same amount. How would I know if I was affected?įor customers, the best thing to do now is check your receipts and your bank and credit card statements to see if you may have been overcharged or charged multiple times.Ĭard card problems, including not being able to use a card to pay, were more quickly resolved. Customers who had problems in that particular wave should have been able to expect their money back within a few days, but some customers said on social media that they still had not gotten money back. Reports indicate those were also because of problems with Chase's payment processing systems. In the time since, a spokesperson for Chase said card processing has been restored and that teams are "working to address any duplicate transactions." Not the first time it's happenedĬustomers reported problems with being overcharged or other card-relatedissues in May, as well. Chase has had "intermittent stability issues" with many retailers, Meijer spokesperson Frank Guglielmi said in an email. Meijer blames Chase Bank for the problems that the grocery giant and other retailers have been dealing with. Member FDIC.Meijer customers recently reported a host of issues with payment processing, including some who had duplicate charges when paying with a card the past few weeks.
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